{"id":3231,"date":"2025-10-23T16:45:04","date_gmt":"2025-10-23T14:45:04","guid":{"rendered":"https:\/\/agora.xtec.cat\/iticbcn\/?page_id=3231"},"modified":"2025-10-23T17:08:56","modified_gmt":"2025-10-23T15:08:56","slug":"politica-de-qualitat","status":"publish","type":"page","link":"https:\/\/agora.xtec.cat\/iticbcn\/linstitut\/politica-de-qualitat\/","title":{"rendered":"Pol\u00edtica de qualitat"},"content":{"rendered":"\n<p>L<strong>\u2019Institut TIC de Barcelona<\/strong> \u00e9s un centre comprom\u00e8s amb les persones i es fixa, com a una de les actuacions priorit\u00e0ries, la sensibilitzaci\u00f3 de tot el personal del centre envers la import\u00e0ncia de detectar i satisfer els requisits i les necessitats dels grups d\u2019inter\u00e8s: <strong>alumnat, professorat i PAS, fam\u00edlies de l\u2019alumnat menor d\u2019edat, administraci\u00f3 superior, empreses i organitzacions laborals, institucions de l\u2019entorn i prove\u00efdors<\/strong>.<\/p>\n\n\n\n<p>Per poder garantir la qualitat de la formaci\u00f3 i el servei que es dona, l\u2019equip hum\u00e0 del centre aposta per la superaci\u00f3 i la millora cont\u00ednua, certificada d\u2019acord a la norma UNE-EN ISO 9001:2015.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><\/h2>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Abast del SGQiMC<\/strong><\/h2>\n\n\n\n<p>El Sistema de Gesti\u00f3 de la Qualitat (SGQ) de l&#8217;<strong>Institut TIC de Barcelona<\/strong>, basat en processos, tindr\u00e0 el seg\u00fcent abast de certificaci\u00f3 quant a servei:<\/p>\n\n\n\n<p>\u25cf Desenvolupament de l\u2019ensenyament i aprenentatge de les etapes educatives de <strong>PFI, cicles formatius de grau mitj\u00e0, cicles formatius de grau superior i cursos d\u2019especialitzaci\u00f3 de la fam\u00edlia professional d\u2019Inform\u00e0tica i comunicacions implantats a l\u2019Institut<\/strong><\/p>\n\n\n\n<p>Tal com es preveu en l&#8217;aplicaci\u00f3 de la Norma UNE-EN ISO 9001:2015, s&#8217;exclou l\u2019apartat 8.3 de la norma (\u201cDisseny i desenvolupament del servei\u201d); no hi ha disseny de servei donat que \u00e9s el Departament d&#8217;Educaci\u00f3 qui estableix les directrius del servei.<\/p>\n\n\n\n<p>L\u2019Institut adquireix el comprom\u00eds d&#8217;acreditar la citada normativa i complir amb la legislaci\u00f3 i els requisits que siguin d\u2019aplicaci\u00f3.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>L\u2019Institut TIC de Barcelona \u00e9s un centre comprom\u00e8s amb les persones i es fixa, com a una de les actuacions priorit\u00e0ries, la sensibilitzaci\u00f3 de tot el personal del centre envers la import\u00e0ncia de detectar i satisfer els requisits i les necessitats dels grups d\u2019inter\u00e8s: alumnat,&hellip;  <a href=\"https:\/\/agora.xtec.cat\/iticbcn\/linstitut\/politica-de-qualitat\/\" title=\"Read Pol\u00edtica de qualitat\">Llegeix m\u00e9s\u00bb<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":19,"menu_order":65,"comment_status":"closed","ping_status":"closed","template":"page-templates\/side-menu.php","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"footnotes":""},"class_list":["post-3231","page","type-page","status-publish","hentry"],"post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/agora.xtec.cat\/iticbcn\/wp-json\/wp\/v2\/pages\/3231","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/agora.xtec.cat\/iticbcn\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/agora.xtec.cat\/iticbcn\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/agora.xtec.cat\/iticbcn\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/agora.xtec.cat\/iticbcn\/wp-json\/wp\/v2\/comments?post=3231"}],"version-history":[{"count":2,"href":"https:\/\/agora.xtec.cat\/iticbcn\/wp-json\/wp\/v2\/pages\/3231\/revisions"}],"predecessor-version":[{"id":3237,"href":"https:\/\/agora.xtec.cat\/iticbcn\/wp-json\/wp\/v2\/pages\/3231\/revisions\/3237"}],"up":[{"embeddable":true,"href":"https:\/\/agora.xtec.cat\/iticbcn\/wp-json\/wp\/v2\/pages\/19"}],"wp:attachment":[{"href":"https:\/\/agora.xtec.cat\/iticbcn\/wp-json\/wp\/v2\/media?parent=3231"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}