{"id":15042,"date":"2025-03-12T10:10:33","date_gmt":"2025-03-12T09:10:33","guid":{"rendered":"https:\/\/agora.xtec.cat\/insmontsia\/?p=15042"},"modified":"2025-03-12T10:10:33","modified_gmt":"2025-03-12T09:10:33","slug":"role-playing-datencio-al-client","status":"publish","type":"post","link":"https:\/\/agora.xtec.cat\/insmontsia\/general\/role-playing-datencio-al-client\/","title":{"rendered":"ROLE PLAYING d’atenci\u00f3 al client"},"content":{"rendered":"

Segur que aquest mat\u00ed heu vist pel hall de l’institut al grup de primer del CS Gesti\u00f3 d’allotjaments tur\u00edstics i Guia, informaci\u00f3 i assist\u00e8ncies tur\u00edstiques practicant diferents situacions que es poden succeir en una recepci\u00f3, segons el tipus de client que han d’atendre, en el marc del M\u00f2dul Protocol i relacions p\u00fabliques.<\/p>\n

Una bona atenci\u00f3 al client \u00e9s la clau per a la satisfacci\u00f3 d’aquest en relaci\u00f3 al servei prestat.<\/p>\n

Bona feina!<\/p>\n

Professora: Silvia L.<\/p>\n

Departament d’Hoteleria i Turisme<\/p>\n

\"\"<\/a><\/p>\n

\"\"<\/a><\/p>\n

\"\"<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Segur que aquest mat\u00ed heu vist pel hall de l’institut al grup de primer del CS Gesti\u00f3 d’allotjaments tur\u00edstics i Guia, informaci\u00f3 i assist\u00e8ncies tur\u00edstiques practicant diferents situacions que es poden succeir en una recepci\u00f3, segons el tipus de client que han d’atendre, en el… Llegeix m\u00e9s\u00bb<\/a><\/p>\n","protected":false},"author":34,"featured_media":15043,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"footnotes":""},"categories":[99,30,124,135,1,165,111,29],"tags":[],"class_list":["post-15042","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cfgs","category-cicles-formatius","category-depts","category-tur","category-general","category-gat","category-giat","category-portada"],"post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/agora.xtec.cat\/insmontsia\/wp-json\/wp\/v2\/posts\/15042","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/agora.xtec.cat\/insmontsia\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/agora.xtec.cat\/insmontsia\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/agora.xtec.cat\/insmontsia\/wp-json\/wp\/v2\/users\/34"}],"replies":[{"embeddable":true,"href":"https:\/\/agora.xtec.cat\/insmontsia\/wp-json\/wp\/v2\/comments?post=15042"}],"version-history":[{"count":1,"href":"https:\/\/agora.xtec.cat\/insmontsia\/wp-json\/wp\/v2\/posts\/15042\/revisions"}],"predecessor-version":[{"id":15046,"href":"https:\/\/agora.xtec.cat\/insmontsia\/wp-json\/wp\/v2\/posts\/15042\/revisions\/15046"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/agora.xtec.cat\/insmontsia\/wp-json\/wp\/v2\/media\/15043"}],"wp:attachment":[{"href":"https:\/\/agora.xtec.cat\/insmontsia\/wp-json\/wp\/v2\/media?parent=15042"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/agora.xtec.cat\/insmontsia\/wp-json\/wp\/v2\/categories?post=15042"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/agora.xtec.cat\/insmontsia\/wp-json\/wp\/v2\/tags?post=15042"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}