{"id":5843,"date":"2026-02-27T21:38:55","date_gmt":"2026-02-27T20:38:55","guid":{"rendered":"https:\/\/agora.xtec.cat\/insbiada\/?p=5843"},"modified":"2026-02-27T21:38:55","modified_gmt":"2026-02-27T20:38:55","slug":"formacions-de-raul-lleida-dins-del-biada-accelerat","status":"publish","type":"post","link":"https:\/\/agora.xtec.cat\/insbiada\/portada\/formacions-de-raul-lleida-dins-del-biada-accelerat\/","title":{"rendered":"Formacions de Ra\u00fcl Lleida dins del Biada Accelera\u2019t"},"content":{"rendered":"

En el marc del programa Biada Accelera\u2019t<\/strong>, l\u2019alumnat del Departament d\u2019Automoci\u00f3 ha participat en tres jornades formatives impartides per Ra\u00fcl Lleida<\/strong>, consultor estrat\u00e8gic especialitzat en postvenda, atenci\u00f3 al client i digitalitzaci\u00f3 de tallers.<\/p>\n

La primera sessi\u00f3, \u201cAtenci\u00f3 al client\u201d<\/strong>, adre\u00e7ada a l\u2019alumnat de 1r de Grau Superior, va aprofundir en la import\u00e0ncia de la comunicaci\u00f3, l\u2019escolta activa i la gesti\u00f3 de l\u2019experi\u00e8ncia del client en tallers i concessions. Es va posar especial \u00e8mfasi en el paper clau de l\u2019assessor de servei en la fidelitzaci\u00f3 i en la qualitat percebuda.<\/p>\n

La segona sessi\u00f3, \u201cEl cicle ha acabat\u201d<\/strong>, dirigida a l\u2019alumnat de 2n curs de Carrosseria, Electromec\u00e0nica de Vehicles, Manteniment d\u2019Embarcacions d\u2019Esbarjo i Automoci\u00f3, va abordar el pas de l\u2019aula a l\u2019empresa: qu\u00e8 esperen els tallers dels nous professionals, quines compet\u00e8ncies transversals s\u00f3n m\u00e9s valorades i com preparar-se per a l\u2019FP Dual i la incorporaci\u00f3 al m\u00f3n laboral del sector.<\/p>\n

Finalment, la tercera jornada es va centrar en la digitalitzaci\u00f3 del taller<\/strong> amb la soluci\u00f3 CAR \u2013 Cloud Active Reception<\/strong>, una eina que permet digitalitzar tot el proc\u00e9s, des de la cita i la recepci\u00f3 activa fins a la devoluci\u00f3 del vehicle i el seguiment del client. L\u2019alumnat va treballar en un entorn de taller simulat i va experimentar de primera m\u00e0 com els processos digitals, els dispositius m\u00f2bils i el control de dades faciliten una gesti\u00f3 m\u00e9s eficient i transparent.<\/p>\n

Aquestes tres formacions han perm\u00e8s apropar l\u2019alumnat a la realitat actual de la postvenda \u2014orientaci\u00f3 al client, ocupabilitat i transformaci\u00f3 digital\u2014, refor\u00e7ant el vincle entre institut i empresa i preparant millor els futurs professionals de l\u2019automoci\u00f3.<\/p>\n

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En el marc del programa Biada Accelera\u2019t, l\u2019alumnat del Departament d\u2019Automoci\u00f3 ha participat en tres jornades formatives impartides per Ra\u00fcl Lleida, consultor estrat\u00e8gic especialitzat en postvenda, atenci\u00f3 al client i digitalitzaci\u00f3 de tallers.… Llegeix m\u00e9s\u00bb<\/a><\/p>\n","protected":false},"author":8,"featured_media":5857,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"footnotes":""},"categories":[30,29],"tags":[],"class_list":["post-5843","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cicles-formatius","category-portada"],"post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/agora.xtec.cat\/insbiada\/wp-json\/wp\/v2\/posts\/5843","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/agora.xtec.cat\/insbiada\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/agora.xtec.cat\/insbiada\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/agora.xtec.cat\/insbiada\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/agora.xtec.cat\/insbiada\/wp-json\/wp\/v2\/comments?post=5843"}],"version-history":[{"count":1,"href":"https:\/\/agora.xtec.cat\/insbiada\/wp-json\/wp\/v2\/posts\/5843\/revisions"}],"predecessor-version":[{"id":5858,"href":"https:\/\/agora.xtec.cat\/insbiada\/wp-json\/wp\/v2\/posts\/5843\/revisions\/5858"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/agora.xtec.cat\/insbiada\/wp-json\/wp\/v2\/media\/5857"}],"wp:attachment":[{"href":"https:\/\/agora.xtec.cat\/insbiada\/wp-json\/wp\/v2\/media?parent=5843"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/agora.xtec.cat\/insbiada\/wp-json\/wp\/v2\/categories?post=5843"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/agora.xtec.cat\/insbiada\/wp-json\/wp\/v2\/tags?post=5843"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}