{"id":957,"date":"2024-11-12T09:50:44","date_gmt":"2024-11-12T08:50:44","guid":{"rendered":"https:\/\/agora.xtec.cat\/ifeb\/?page_id=957"},"modified":"2025-04-02T09:56:29","modified_gmt":"2025-04-02T07:56:29","slug":"auxiliar-de-vendes-oficina-i-atencio-al-public","status":"publish","type":"page","link":"https:\/\/agora.xtec.cat\/ifeb\/estudis-a-lifeb\/auxiliar-de-vendes-oficina-i-atencio-al-public\/","title":{"rendered":"Auxiliar de Comer\u00e7 i Atenci\u00f3 al p\u00fablic"},"content":{"rendered":"\n<p>Programes de formaci\u00f3 i inserci\u00f3<\/p>\n\n\n\n<figure class=\"wp-block-image alignright size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"4495\" height=\"3000\" src=\"https:\/\/agora.xtec.cat\/ifeb\/wp-content\/uploads\/usu3035\/2024\/12\/direccionn-min-4495x3000.jpg\" alt=\"\" class=\"wp-image-1101\" style=\"width:575px;height:auto\" srcset=\"https:\/\/agora.xtec.cat\/ifeb\/wp-content\/uploads\/usu3035\/2024\/12\/direccionn-min-4495x3000.jpg 4495w, https:\/\/agora.xtec.cat\/ifeb\/wp-content\/uploads\/usu3035\/2024\/12\/direccionn-min-300x200.jpg 300w, https:\/\/agora.xtec.cat\/ifeb\/wp-content\/uploads\/usu3035\/2024\/12\/direccionn-min-768x513.jpg 768w, https:\/\/agora.xtec.cat\/ifeb\/wp-content\/uploads\/usu3035\/2024\/12\/direccionn-min-1536x1025.jpg 1536w, https:\/\/agora.xtec.cat\/ifeb\/wp-content\/uploads\/usu3035\/2024\/12\/direccionn-min-2048x1367.jpg 2048w\" sizes=\"auto, (max-width: 4495px) 100vw, 4495px\" \/><\/figure>\n\n\n\n<p><strong><mark style=\"background-color:rgba(0, 0, 0, 0);color:#d3045e\" class=\"has-inline-color\">DESCRIPCI\u00d3<\/mark><\/strong><\/p>\n\n\n\n<p>Aquest programa prepara els alumnes per realitzar <strong>tasques auxiliars en comercialitzaci\u00f3, marxandatge i emmagatzematge de productes i mercaderies<\/strong>, aix\u00ed com en operacions b\u00e0siques de tractament de dades relacionades amb aquesta activitat.<\/p>\n\n\n\n<p><strong><mark style=\"background-color:rgba(0, 0, 0, 0);color:#d3045e\" class=\"has-inline-color\">HORARIS<\/mark><\/strong><\/p>\n\n\n\n<p>1r Curs: horari de mat\u00ed<br><\/p>\n\n\n\n<p><strong><mark style=\"background-color:rgba(0, 0, 0, 0);color:#d3045e\" class=\"has-inline-color\">PREU<\/mark><\/strong><\/p>\n\n\n\n<p>Matr\u00edcula gratu\u00efta. S&#8217;abonar\u00e0 el cost de material i sortides.<\/p>\n\n\n<p><span style=\"color: #d3045e;\"><strong>PREINSCRIPCI\u00d3<\/strong><\/span><\/p>\n<p><!-- \/wp:paragraph --> <!-- wp:paragraph --><\/p>\n<p>Per m\u00e9s informaci\u00f3 de la inscripci\u00f3 consulteu la seg\u00fcent <a href=\"https:\/\/preinscripcio.gencat.cat\/ca\/estudis\/pfi\/inici\/\"> <mark class=\"has-inline-color\" style=\"background-color: rgba(0, 0, 0, 0); color: #3636b4;\">p\u00e0gina web <\/mark><\/a>de la Generalitat.\u00a0<\/p>\n<p><!-- wp:paragraph --><\/p>\n<p><strong><mark class=\"has-inline-color\" style=\"background-color: rgba(0, 0, 0, 0); color: #d3045e;\">DURADA<\/mark><\/strong><\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>La formaci\u00f3<strong> t\u00e9 una durada d\u2019un curs acad\u00e8mic <\/strong>(1.000 hores), que inclou <strong>200 hores de pr\u00e0ctiques formatives<\/strong> en una empresa.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p><strong><mark class=\"has-inline-color\" style=\"background-color: rgba(0, 0, 0, 0); color: #d3045e;\">CONTINGUTS<\/mark><\/strong><\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>Els continguts es divideixen en dos blocs:<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p><strong>M\u00f2duls de formaci\u00f3 professional<\/strong><\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:list --><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul><!-- wp:list-item -->\n<li><strong>T\u00e8cniques b\u00e0siques de comercialitzaci\u00f3<\/strong>: Principis i estrat\u00e8gies per introduir-se en el m\u00f3n de la venda i el comer\u00e7.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><\/p>\n<p><!-- wp:list-item --><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><strong>Atenci\u00f3 al client<\/strong>: Habilitats b\u00e0siques per interactuar amb clients i oferir un bon servei.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><\/p>\n<p><!-- wp:list-item --><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><strong>Preparaci\u00f3 de comandes i venda de productes<\/strong>: Processos log\u00edstics i de venda directa.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><\/p>\n<p><!-- wp:list-item --><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><strong>Formaci\u00f3 b\u00e0sica en prevenci\u00f3 de riscos laborals<\/strong>: Coneixement de normes de seguretat i salut en l\u2019entorn laboral.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><\/p>\n<p><!-- wp:list-item --><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><strong>Projecte<\/strong>: Aplicaci\u00f3 pr\u00e0ctica dels coneixements adquirits en un entorn real.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><\/p>\n<p><!-- \/wp:list --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p><strong>M\u00f2duls de formaci\u00f3 general<\/strong><\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:list --><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul><!-- wp:list-item -->\n<li><strong>Estrat\u00e8gies i eines de comunicaci\u00f3<\/strong>: Millora de la comunicaci\u00f3 oral i escrita.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><\/p>\n<p><!-- wp:list-item --><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><strong>Entorn social i territorial<\/strong>: Coneixement del context social i del mercat laboral.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><\/p>\n<p><!-- wp:list-item --><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><strong>Estrat\u00e8gies i eines matem\u00e0tiques<\/strong>: Matem\u00e0tiques aplicades a l\u2019activitat comercial.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><\/p>\n<p><!-- wp:list-item --><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><strong>Incorporaci\u00f3 al m\u00f3n professional<\/strong>: Habilitats per a la transici\u00f3 al m\u00f3n laboral.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><\/p>\n<p><!-- \/wp:list --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p><strong>Tutoria, seguiment i orientaci\u00f3 personalitzada<\/strong>: Acompanyament constant per ajudar l\u2019alumne en el seu proc\u00e9s formatiu i personal.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p><strong><mark class=\"has-inline-color\" style=\"background-color: rgba(0, 0, 0, 0); color: #d3045e;\">ACC\u00c9S<\/mark><\/strong><\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>Poden accedir joves que tinguin entre 16 i 21 anys l\u2019any d\u2019inici del programa i que no hagin obtingut el t\u00edtol de Graduat en Educaci\u00f3 Secund\u00e0ria Obligat\u00f2ria (ESO).<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p><strong><mark class=\"has-inline-color\" style=\"background-color: rgba(0, 0, 0, 0); color: #d3045e;\">TR\u00c0MITS<\/mark><\/strong><\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>Per m\u00e9s informaci\u00f3 a la<span style=\"color: #99ccff;\"><span style=\"color: #333399;\">\u00a0<\/span><a style=\"color: #99ccff;\" href=\"https:\/\/triaeducativa.gencat.cat\/ca\/fp\/pfi\/index.html\"><span style=\"color: #333399;\">p\u00e0gina web\u00a0<\/span><\/a><\/span>de la Generalitat.\u00a0<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p><strong><mark class=\"has-inline-color\" style=\"background-color: rgba(0, 0, 0, 0); color: #d3045e;\">CONTINU\u00cfTAT<\/mark><\/strong><\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>La superaci\u00f3 d&#8217;aquest programa de formaci\u00f3 i inserci\u00f3 (PFI) comporta el seg\u00fcent:<\/p>\n<ul>\n<li><strong>Certificat acad\u00e8mic i professional<\/strong>, que cont\u00e9 la qualificaci\u00f3 final obtinguda en el PFI i acredita les compet\u00e8ncies professionals assolides.<\/li>\n<li><strong>Acc\u00e9s als cicles formatius de grau mitj\u00e0<\/strong>, d\u2019acord amb la Resoluci\u00f3 EDF\/4245\/2024, de 26 de novembre.<\/li>\n<li><strong>Reconeixement dels m\u00f2duls professionals superats en el PFI<\/strong> per a l&#8217;obtenci\u00f3 del t\u00edtol professional b\u00e0sic associat al perfil.<\/li>\n<li><strong>Certificat de professionalitat<\/strong> que emet l&#8217;Administraci\u00f3 laboral si s&#8217;acrediten tots els m\u00f2duls necessaris.<\/li>\n<li><strong>Acc\u00e9s als centres de formaci\u00f3 d&#8217;adults<\/strong> per obtenir el graduat en educaci\u00f3 secund\u00e0ria obligat\u00f2ria (GESO), sense complir el requisit de tenir 18 anys.<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><\/p>\n<p><!-- \/wp:list --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p><strong><mark class=\"has-inline-color\" style=\"background-color: rgba(0, 0, 0, 0); color: #d3045e;\">SORTIDES PROFESSIONAL<\/mark><\/strong><\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>Aquest PFI prepara els alumnes per accedir al m\u00f3n laboral en llocs com:<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:list --><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul><!-- wp:list-item -->\n<li><strong>Auxiliar de dependent\/a de comer\u00e7<\/strong>: Suport a les tasques de venda i atenci\u00f3 al client.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><\/p>\n<p><!-- wp:list-item --><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><strong>Auxiliar d\u2019animaci\u00f3 del punt de venda<\/strong>: Col\u00b7laboraci\u00f3 en l\u2019organitzaci\u00f3 i dinamitzaci\u00f3 de l\u2019espai comercial.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><\/p>\n<p><!-- wp:list-item --><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><strong>Auxiliar de venda<\/strong>: Assist\u00e8ncia en la comercialitzaci\u00f3 de productes.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><\/p>\n<p><!-- wp:list-item --><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><strong>Auxiliar de promoci\u00f3 de vendes<\/strong>: Participaci\u00f3 en accions per impulsar les vendes.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><\/p>\n<p><!-- wp:list-item --><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><strong>Reposador\/a<\/strong>: Organitzaci\u00f3 i col\u00b7locaci\u00f3 de productes a les prestatgeries.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><\/p>\n<p><!-- wp:list-item --><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><strong>Preparador\/a de comandes<\/strong>: Gesti\u00f3 de la preparaci\u00f3 de productes per a lliurament o enviament.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><\/p>\n<p><!-- wp:list-item --><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><strong>Auxiliar de recepci\u00f3 i expedici\u00f3<\/strong>: Suport en les tasques de log\u00edstica i distribuci\u00f3.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><\/p>\n<p><!-- wp:list-item --><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><strong>Auxiliar d\u2019informaci\u00f3 en establiments comercials<\/strong>: Atenci\u00f3 als clients i gesti\u00f3 d\u2019informaci\u00f3.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><\/p>\n<p><!-- wp:list-item --><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><strong>Repartidor\/a de proximitat<\/strong>: Transport i lliurament de comandes en zones properes.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><\/p>\n<p><!-- \/wp:list --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>Per m\u00e9s informaci\u00f3 a la <a href=\"https:\/\/preinscripcio.gencat.cat\/ca\/inici\">p\u00e0gina web <\/a>de la Generalitat.\u00a0<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:separator --><\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/><!-- \/wp:separator -->\n<p><!-- wp:paragraph {\"align\":\"right\"} --><\/p>\n<p class=\"has-text-align-right\">Darrera actualitzaci\u00f3: 23\/10\/2024<\/p>\n<p><!-- \/wp:paragraph --><\/p>","protected":false},"excerpt":{"rendered":"<p>Programes de formaci\u00f3 i inserci\u00f3 DESCRIPCI\u00d3 Aquest programa prepara els alumnes per realitzar tasques auxiliars en comercialitzaci\u00f3, marxandatge i emmagatzematge de productes i mercaderies, aix\u00ed com en operacions b\u00e0siques de tractament de dades relacionades amb aquesta activitat. HORARIS 1r Curs: horari de mat\u00ed PREU Matr\u00edcula gratu\u00efta. S&#8217;abonar\u00e0 el cost de material i sortides. PREINSCRIPCI\u00d3 Per [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":973,"menu_order":10,"comment_status":"closed","ping_status":"close","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-957","page","type-page","status-publish","hentry"],"post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/agora.xtec.cat\/ifeb\/wp-json\/wp\/v2\/pages\/957","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/agora.xtec.cat\/ifeb\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/agora.xtec.cat\/ifeb\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/agora.xtec.cat\/ifeb\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/agora.xtec.cat\/ifeb\/wp-json\/wp\/v2\/comments?post=957"}],"version-history":[{"count":6,"href":"https:\/\/agora.xtec.cat\/ifeb\/wp-json\/wp\/v2\/pages\/957\/revisions"}],"predecessor-version":[{"id":1544,"href":"https:\/\/agora.xtec.cat\/ifeb\/wp-json\/wp\/v2\/pages\/957\/revisions\/1544"}],"up":[{"embeddable":true,"href":"https:\/\/agora.xtec.cat\/ifeb\/wp-json\/wp\/v2\/pages\/973"}],"wp:attachment":[{"href":"https:\/\/agora.xtec.cat\/ifeb\/wp-json\/wp\/v2\/media?parent=957"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}