{"id":13721,"date":"2025-01-21T17:03:01","date_gmt":"2025-01-21T16:03:01","guid":{"rendered":"https:\/\/agora.xtec.cat\/iessitges\/?p=13721"},"modified":"2025-01-21T17:14:45","modified_gmt":"2025-01-21T16:14:45","slug":"modul-dallotjament-turistic-housekeeping-in-english","status":"publish","type":"post","link":"https:\/\/agora.xtec.cat\/iessitges\/general\/modul-dallotjament-turistic-housekeeping-in-english\/","title":{"rendered":"M\u00f2dul d&#8217;Allotjament Tur\u00edstic &#8211; Housekeeping in English"},"content":{"rendered":"<div><\/div>\n<div><\/div>\n<div><a href=\"https:\/\/agora.xtec.cat\/iessitges\/wp-content\/uploads\/usu1948\/2025\/01\/M03_cartes-de-joc-scaled.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-13728 alignleft\" src=\"https:\/\/agora.xtec.cat\/iessitges\/wp-content\/uploads\/usu1948\/2025\/01\/M03_cartes-de-joc-scaled.jpg\" alt=\"\" width=\"448\" height=\"336\" srcset=\"https:\/\/agora.xtec.cat\/iessitges\/wp-content\/uploads\/usu1948\/2025\/01\/M03_cartes-de-joc-scaled.jpg 2560w, https:\/\/agora.xtec.cat\/iessitges\/wp-content\/uploads\/usu1948\/2025\/01\/M03_cartes-de-joc-300x225.jpg 300w, https:\/\/agora.xtec.cat\/iessitges\/wp-content\/uploads\/usu1948\/2025\/01\/M03_cartes-de-joc-1024x768.jpg 1024w, https:\/\/agora.xtec.cat\/iessitges\/wp-content\/uploads\/usu1948\/2025\/01\/M03_cartes-de-joc-768x576.jpg 768w, https:\/\/agora.xtec.cat\/iessitges\/wp-content\/uploads\/usu1948\/2025\/01\/M03_cartes-de-joc-1536x1152.jpg 1536w, https:\/\/agora.xtec.cat\/iessitges\/wp-content\/uploads\/usu1948\/2025\/01\/M03_cartes-de-joc-2048x1536.jpg 2048w, https:\/\/agora.xtec.cat\/iessitges\/wp-content\/uploads\/usu1948\/2025\/01\/M03_cartes-de-joc-200x150.jpg 200w\" sizes=\"auto, (max-width: 448px) 100vw, 448px\" \/><\/a>L&#8217;alumnat del <strong>M\u00f2dul d&#8217;Allotjament Tur\u00edstic<\/strong> ha gaudit del m\u00f2dul Housekeeping de 2n<\/div>\n<div><\/div>\n<div>cicle. L&#8217;activitat en s\u00ed mateixa era la proposta l\u00fadica on posar en pr\u00e0ctica seguint el joc<\/div>\n<div><\/div>\n<div>de rol el <strong>vocabulari i estructures gramaticals en angl\u00e8s<\/strong> que havien treballat a<\/div>\n<div><\/div>\n<div>principi de curs.<\/div>\n<div><\/div>\n<div><\/div>\n<div><\/div>\n<div><span style=\"color: #008080;\"><strong>Qu\u00e8 \u00e9s el Housekeeping?<\/strong><\/span><\/div>\n<div><\/div>\n<div>\n<p>El<strong> housekeeping<\/strong> (en angl\u00e8s \u201cmaneig de la casa\u201d) ha passat a formar part del vocabulari professional m\u00e9s b\u00e0sic en hoteleria. El departament de housekeeping constitueix una de les \u00e0rees m\u00e9s importants de l&#8217;hotel a nivell operacional i generalment tamb\u00e9 pel que fa a nombre de treballadors.<\/p>\n<p>Es tracta d&#8217;un departament multifuncional l&#8217;objectiu general del qual \u00e9s el de mantenir disponibles per a la seva oferta o \u00fas immediats les habitacions i les \u00e0rees comunes de l&#8217;establiment.<strong> Aix\u00f2 comporta l&#8217;organitzaci\u00f3 general de l&#8217;estat de les habitacions, zones comunes, higiene, neteja i manteniment, bugaderia, etc.<\/strong> Per\u00f2 a m\u00e9s, en funci\u00f3 de la dimensi\u00f3 i categoria de l&#8217;establiment hoteler poden sorgir multitud de tasques associades a les noves demandes dels clients pel que fa a la distribuci\u00f3 o el servei d&#8217;habitacions. Es tracta en definitiva de brindar el millor servei als hostes i procurar que se sentin com a casa.<\/p>\n<h5><span style=\"color: #008080;\"><strong>Qui conforma l&#8217;equip de housekeeping?<\/strong><\/span><\/h5>\n<p>En tota aquesta labor de gesti\u00f3 organitzativa compleix un paper fonamental la figura de <strong>la governanta,<\/strong> sobre qui recau principalment l&#8217;organitzaci\u00f3 d&#8217;aquesta \u00e0rea. <strong>De la seva professionalitat i saber fer dependr\u00e0 una part important de la imatge percebuda que el client tingui de l&#8217;hotel,<\/strong> aquella que es crea a partir de l&#8217;est\u00e8tica i la higiene f\u00edsica en aquests espais.<\/p>\n<p>En la responsabilitat de mantenir l&#8217;hotel en perfectes condicions de neteja i manteniment, <strong>la governanta ha d&#8217;ocupar-se de gestionar tant el personal, com la conservaci\u00f3 del mobiliari, llenceria, maquin\u00e0ria, etc.<\/strong> Els cambrers i cambreres de pisos s&#8217;encarregaran de l&#8217;operativa di\u00e0ria que t\u00e9 com a fi \u00faltima tenir tots els espais de l&#8217;hotel en condicions \u00f2ptimes per a garantir la satisfacci\u00f3 dels clients.<\/p>\n<h5><a href=\"https:\/\/agora.xtec.cat\/iessitges\/wp-content\/uploads\/usu1948\/2025\/01\/M03_Joc-del-Headbands-scaled.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-13729\" src=\"https:\/\/agora.xtec.cat\/iessitges\/wp-content\/uploads\/usu1948\/2025\/01\/M03_Joc-del-Headbands-scaled.jpg\" alt=\"\" width=\"2560\" height=\"1920\" srcset=\"https:\/\/agora.xtec.cat\/iessitges\/wp-content\/uploads\/usu1948\/2025\/01\/M03_Joc-del-Headbands-scaled.jpg 2560w, https:\/\/agora.xtec.cat\/iessitges\/wp-content\/uploads\/usu1948\/2025\/01\/M03_Joc-del-Headbands-300x225.jpg 300w, https:\/\/agora.xtec.cat\/iessitges\/wp-content\/uploads\/usu1948\/2025\/01\/M03_Joc-del-Headbands-1024x768.jpg 1024w, https:\/\/agora.xtec.cat\/iessitges\/wp-content\/uploads\/usu1948\/2025\/01\/M03_Joc-del-Headbands-768x576.jpg 768w, https:\/\/agora.xtec.cat\/iessitges\/wp-content\/uploads\/usu1948\/2025\/01\/M03_Joc-del-Headbands-1536x1152.jpg 1536w, https:\/\/agora.xtec.cat\/iessitges\/wp-content\/uploads\/usu1948\/2025\/01\/M03_Joc-del-Headbands-2048x1536.jpg 2048w, https:\/\/agora.xtec.cat\/iessitges\/wp-content\/uploads\/usu1948\/2025\/01\/M03_Joc-del-Headbands-200x150.jpg 200w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/a><\/h5>\n<p>Per a garantir bons resultats en el departament de <strong>housekeeping resulta fonamental el control d&#8217;inventari, l&#8217;organitzaci\u00f3 de personal, els quadrants d&#8217;horaris, la gesti\u00f3 de rendiments\u2026<\/strong> En definitiva, la planificaci\u00f3 de tots els recursos necessaris en funci\u00f3 de les entrades i sortides de clients, la disponibilitat del personal i la freq\u00fc\u00e8ncia establerta per a neteja i canvis.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<\/div>\n<div>\n<div><\/div>\n<div><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>L&#8217;alumnat del M\u00f2dul d&#8217;Allotjament Tur\u00edstic ha gaudit del m\u00f2dul Housekeeping de 2n cicle. L&#8217;activitat en s\u00ed mateixa era la proposta l\u00fadica on posar en pr\u00e0ctica seguint el joc de rol el vocabulari i estructures gramaticals en angl\u00e8s que havien treballat a principi de curs. Qu\u00e8 \u00e9s el Housekeeping? El housekeeping (en angl\u00e8s \u201cmaneig de la [&hellip;]<\/p>\n","protected":false},"author":29,"featured_media":13729,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[906,1,29],"tags":[249,183,250,232,334],"class_list":["post-13721","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cicles-formatius-de-grau-superior","category-general","category-portada","tag-benapres","tag-ccff","tag-cicles-formatius","tag-gep","tag-institut-joan-ramon-benapres"],"post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/agora.xtec.cat\/iessitges\/wp-json\/wp\/v2\/posts\/13721","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/agora.xtec.cat\/iessitges\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/agora.xtec.cat\/iessitges\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/agora.xtec.cat\/iessitges\/wp-json\/wp\/v2\/users\/29"}],"replies":[{"embeddable":true,"href":"https:\/\/agora.xtec.cat\/iessitges\/wp-json\/wp\/v2\/comments?post=13721"}],"version-history":[{"count":5,"href":"https:\/\/agora.xtec.cat\/iessitges\/wp-json\/wp\/v2\/posts\/13721\/revisions"}],"predecessor-version":[{"id":13734,"href":"https:\/\/agora.xtec.cat\/iessitges\/wp-json\/wp\/v2\/posts\/13721\/revisions\/13734"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/agora.xtec.cat\/iessitges\/wp-json\/wp\/v2\/media\/13729"}],"wp:attachment":[{"href":"https:\/\/agora.xtec.cat\/iessitges\/wp-json\/wp\/v2\/media?parent=13721"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/agora.xtec.cat\/iessitges\/wp-json\/wp\/v2\/categories?post=13721"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/agora.xtec.cat\/iessitges\/wp-json\/wp\/v2\/tags?post=13721"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}