{"id":12994,"date":"2026-02-19T22:12:30","date_gmt":"2026-02-19T21:12:30","guid":{"rendered":"https:\/\/agora.xtec.cat\/iesribotiserra\/?page_id=12994"},"modified":"2026-02-20T17:55:06","modified_gmt":"2026-02-20T16:55:06","slug":"auxiliarcomerc","status":"publish","type":"page","link":"https:\/\/agora.xtec.cat\/iesribotiserra\/auxiliarcomerc\/","title":{"rendered":"PFI Auxiliar de Comer\u00e7 i Atenci\u00f3 al Client"},"content":{"rendered":"<h4 dir=\"ltr\"><span style=\"font-family: helvetica, arial, sans-serif;\"><strong>Fam\u00edlia professional: Comer\u00e7 i M\u00e0rqueting<\/strong><\/span><\/h4>\n<p dir=\"ltr\"><span style=\"font-family: helvetica, arial, sans-serif;\">El\u00a0<strong>Programa de Formaci\u00f3 i Inserci\u00f3<\/strong> (PFI) <strong>Auxiliar de Comer\u00e7 i Atenci\u00f3 al client<\/strong>\u00a0\u00e9s un itinerari formatiu d\u2019un curs acad\u00e8mic, adre\u00e7at a joves d\u2019entre\u00a016 i 21 anys\u00a0que no han obtingut el graduat en ESO i volen\u00a0reprendre la seva formaci\u00f3\u00a0o\u00a0iniciar-se en el m\u00f3n laboral\u00a0dins del sector del Comer\u00e7 i el M\u00e0rqueting.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"font-family: helvetica, arial, sans-serif;\">Aquest programa ofereix una formaci\u00f3\u00a0eminentment pr\u00e0ctica, amb acompanyament i orientaci\u00f3 personalitzada, i facilita tant la\u00a0continu\u00eftat acad\u00e8mica\u00a0com la\u00a0inserci\u00f3 laboral.<\/span><\/p>\n<p dir=\"ltr\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/agora.xtec.cat\/iesribotiserra\/wp-content\/uploads\/usu1672\/2026\/02\/PFI-COMERC.png\" alt=\"\" width=\"1113\" height=\"624\" \/><\/p>\n<h3 dir=\"ltr\"><span style=\"font-family: helvetica, arial, sans-serif;\">Qu\u00e8 aprendr\u00e0s?<\/span><\/h3>\n<p dir=\"ltr\"><span style=\"font-family: helvetica, arial, sans-serif;\">Aquests estudis et capaciten per realitzar tasques b\u00e0siques de perruqueria i est\u00e8tica, com ara:<\/span><\/p>\n<ul>\n<li dir=\"ltr\">\n<p dir=\"ltr\" role=\"presentation\"><span style=\"font-family: helvetica, arial, sans-serif;\">T\u00e8cniques de Comercialitzaci\u00f3<\/span><\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\" role=\"presentation\"><span style=\"font-family: helvetica, arial, sans-serif;\">Preparaci\u00f3 de Comandes<\/span><\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\" role=\"presentation\"><span style=\"font-family: helvetica, arial, sans-serif;\">Venda de productes<\/span><\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\" role=\"presentation\"><span style=\"font-family: helvetica, arial, sans-serif;\">Atenci\u00f3 al client o clienta<\/span><\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\" role=\"presentation\"><span style=\"font-family: helvetica, arial, sans-serif;\">Preparaci\u00f3 d\u2019equips, materials i espais de treball<\/span><\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\" role=\"presentation\"><span style=\"font-family: helvetica, arial, sans-serif;\">Formaci\u00f3 en Riscos Laborals<\/span><\/p>\n<\/li>\n<\/ul>\n<p dir=\"ltr\"><span style=\"font-family: helvetica, arial, sans-serif;\">Tot aix\u00f2 treballant h\u00e0bits professionals, autonomia, responsabilitat i creixement personal.<\/span><\/p>\n<h3 dir=\"ltr\"><span style=\"font-family: helvetica, arial, sans-serif;\">Continguts del programa<\/span><\/h3>\n<p dir=\"ltr\"><span style=\"font-family: helvetica, arial, sans-serif;\">M\u00f2duls de formaci\u00f3 professional<\/span><br \/>\n<span style=\"font-family: helvetica, arial, sans-serif;\">(inclouen 200 hores d\u2019estada formativa a l\u2019empresa):<\/span><\/p>\n<ul>\n<li dir=\"ltr\">\n<p dir=\"ltr\" role=\"presentation\"><span style=\"font-family: helvetica, arial, sans-serif;\">T\u00e8cniques B\u00e0siques de Comercialitzaci\u00f3<\/span><\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\" role=\"presentation\"><span style=\"font-family: helvetica, arial, sans-serif;\">Atenci\u00f3 al Client<\/span><\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\" role=\"presentation\"><span style=\"font-family: helvetica, arial, sans-serif;\">Preparaci\u00f3 de Comandes i Venda de Productes<\/span><\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\" role=\"presentation\"><span style=\"font-family: helvetica, arial, sans-serif;\">Formaci\u00f3 B\u00e0sica en Prevenci\u00f3 de Riscos Laborals<\/span><\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\" role=\"presentation\"><span style=\"font-family: helvetica, arial, sans-serif;\">Projecte<\/span><\/p>\n<\/li>\n<\/ul>\n<p dir=\"ltr\"><span style=\"font-family: helvetica, arial, sans-serif;\">M\u00f2duls de formaci\u00f3 general:<\/span><\/p>\n<ul>\n<li dir=\"ltr\">\n<p dir=\"ltr\" role=\"presentation\"><span style=\"font-family: helvetica, arial, sans-serif;\">Estrat\u00e8gies i Eines de Comunicaci\u00f3<\/span><\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\" role=\"presentation\"><span style=\"font-family: helvetica, arial, sans-serif;\">Entorn Social i Territorial<\/span><\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\" role=\"presentation\"><span style=\"font-family: helvetica, arial, sans-serif;\">Estrat\u00e8gies i Eines Matem\u00e0tiques<\/span><\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\" role=\"presentation\"><span style=\"font-family: helvetica, arial, sans-serif;\">Incorporaci\u00f3 al M\u00f3n Professional<\/span><\/p>\n<\/li>\n<\/ul>\n<p dir=\"ltr\"><span style=\"font-family: helvetica, arial, sans-serif;\">Tutoria, seguiment i orientaci\u00f3 personalitzada\u00a0al llarg de tot el curs.<\/span><\/p>\n<h3 dir=\"ltr\"><span style=\"font-family: helvetica, arial, sans-serif;\">Durada i horari<\/span><\/h3>\n<ul>\n<li dir=\"ltr\">\n<p dir=\"ltr\" role=\"presentation\"><span style=\"font-family: helvetica, arial, sans-serif;\">Durada total:\u00a01.000 hores (un curs acad\u00e8mic)<\/span><\/p>\n<ul>\n<li dir=\"ltr\">\n<p dir=\"ltr\" role=\"presentation\"><span style=\"font-family: helvetica, arial, sans-serif;\">Formaci\u00f3 al centre: 800 hores<\/span><\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\" role=\"presentation\"><span style=\"font-family: helvetica, arial, sans-serif;\">Estada formativa en empresa: 200 hores<\/span><\/p>\n<\/li>\n<\/ul>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\" role=\"presentation\"><span style=\"font-family: helvetica, arial, sans-serif;\">Torns:<\/span><\/p>\n<ul>\n<li dir=\"ltr\">\n<p dir=\"ltr\" role=\"presentation\"><span style=\"font-family: helvetica, arial, sans-serif;\">Mat\u00ed: de 8.00 a 14.30 h<\/span><\/p>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h3 dir=\"ltr\"><span style=\"font-family: helvetica, arial, sans-serif;\">A qui va adre\u00e7at?<\/span><\/h3>\n<p dir=\"ltr\"><span style=\"font-family: helvetica, arial, sans-serif;\">Joves que:<\/span><\/p>\n<ul>\n<li dir=\"ltr\">\n<p dir=\"ltr\" role=\"presentation\"><span style=\"font-family: helvetica, arial, sans-serif;\">Tinguin\u00a0entre 16 i 21 anys (o facin els 16 anys abans del 31 de desembre el curs que inicien la formaci\u00f3)<\/span><\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\" role=\"presentation\"><span style=\"font-family: helvetica, arial, sans-serif;\">No hagin obtingut el graduat en ESO<\/span><\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\" role=\"presentation\"><span style=\"font-family: helvetica, arial, sans-serif;\">No estiguin cursant altres estudis del sistema educatiu<\/span><\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\" role=\"presentation\"><span style=\"font-family: helvetica, arial, sans-serif;\">Accedeixin al programa de manera\u00a0volunt\u00e0ria<\/span><\/p>\n<\/li>\n<\/ul>\n<h3 dir=\"ltr\"><span style=\"font-family: helvetica, arial, sans-serif;\">Quines sortides t\u00e9 el PFI?<\/span><\/h3>\n<p dir=\"ltr\"><span style=\"text-decoration: underline;\"><strong><span style=\"font-family: helvetica, arial, sans-serif;\">Sortides laborals<\/span><\/strong><\/span><\/p>\n<ul>\n<li dir=\"ltr\">\n<p dir=\"ltr\" role=\"presentation\"><span style=\"font-family: helvetica, arial, sans-serif;\">Auxiliar de dependent de comer\u00e7<\/span><\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\" role=\"presentation\"><span style=\"font-family: helvetica, arial, sans-serif;\">Auxiliar d&#8217;animaci\u00f3 del punt de venda<\/span><\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\" role=\"presentation\"><span style=\"font-family: helvetica, arial, sans-serif;\">Auxiliar de venda<\/span><\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\" role=\"presentation\"><span style=\"font-family: helvetica, arial, sans-serif;\">Auxiliar de promoci\u00f3 de vendes<\/span><\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\" role=\"presentation\"><span style=\"font-family: helvetica, arial, sans-serif;\">Reposador o reposadora<\/span><\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\" role=\"presentation\"><span style=\"font-family: helvetica, arial, sans-serif;\">Preparador o preparadora de comandes<\/span><\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\" role=\"presentation\"><span style=\"font-family: helvetica, arial, sans-serif;\">Auxiliar de recepci\u00f3 i expedici\u00f3<\/span><\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\" role=\"presentation\"><span style=\"font-family: helvetica, arial, sans-serif;\">Repartidor o repartidora de proximitat<\/span><\/p>\n<\/li>\n<\/ul>\n<p dir=\"ltr\"><span style=\"text-decoration: underline;\"><strong><span style=\"font-family: helvetica, arial, sans-serif;\">Continu\u00eftat acad\u00e8mica<\/span><\/strong><\/span><br \/>\n<span style=\"font-family: helvetica, arial, sans-serif;\">La superaci\u00f3 del PFI permet:<\/span><\/p>\n<ul>\n<li dir=\"ltr\">\n<p dir=\"ltr\" role=\"presentation\"><span style=\"font-family: helvetica, arial, sans-serif;\">Obtenir un\u00a0certificat acad\u00e8mic i professional<\/span><\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\" role=\"presentation\"><span style=\"font-family: helvetica, arial, sans-serif;\">Accedir als\u00a0cicles formatius de grau mitj\u00e0, segons la normativa vigent<\/span><\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\" role=\"presentation\"><span style=\"font-family: helvetica, arial, sans-serif;\">El\u00a0reconeixement de m\u00f2duls professionals\u00a0per a futurs estudis<\/span><\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\" role=\"presentation\"><span style=\"font-family: helvetica, arial, sans-serif;\">Accedir als\u00a0centres de formaci\u00f3 d\u2019adults (GESO)\u00a0sense necessitat de tenir 18 anys<\/span><\/p>\n<\/li>\n<\/ul>\n<h3 dir=\"ltr\"><span style=\"font-family: helvetica, arial, sans-serif;\">Preinscripci\u00f3 i matr\u00edcula<\/span><\/h3>\n<p dir=\"ltr\"><span style=\"font-family: helvetica, arial, sans-serif;\">La preinscripci\u00f3 i matr\u00edcula es realitzen segons les directrius del\u00a0Departament d\u2019Educaci\u00f3 i Formaci\u00f3 Professional.<\/span><\/p>\n<div><span style=\"font-family: helvetica, arial, sans-serif;\">Per a m\u00e9s informaci\u00f3 sobre el proc\u00e9s, es pot consultar el web oficial de<a href=\"https:\/\/preinscripcio.gencat.cat\/ca\/estudis\/pfi\/inici\/index.html\">\u00a0preinscripci\u00f3 de la Generalitat.<\/a><\/span><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Fam\u00edlia professional: Comer\u00e7 i M\u00e0rqueting El\u00a0Programa de Formaci\u00f3 i Inserci\u00f3 (PFI) Auxiliar de Comer\u00e7 i Atenci\u00f3 al client\u00a0\u00e9s un itinerari formatiu d\u2019un curs acad\u00e8mic, adre\u00e7at a joves d\u2019entre\u00a016 i 21 anys\u00a0que no han obtingut el graduat en ESO i volen\u00a0reprendre la seva formaci\u00f3\u00a0o\u00a0iniciar-se en el m\u00f3n laboral\u00a0dins del sector del Comer\u00e7 i el M\u00e0rqueting. Aquest [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-12994","page","type-page","status-publish","hentry"],"post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/agora.xtec.cat\/iesribotiserra\/wp-json\/wp\/v2\/pages\/12994","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/agora.xtec.cat\/iesribotiserra\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/agora.xtec.cat\/iesribotiserra\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/agora.xtec.cat\/iesribotiserra\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/agora.xtec.cat\/iesribotiserra\/wp-json\/wp\/v2\/comments?post=12994"}],"version-history":[{"count":6,"href":"https:\/\/agora.xtec.cat\/iesribotiserra\/wp-json\/wp\/v2\/pages\/12994\/revisions"}],"predecessor-version":[{"id":13061,"href":"https:\/\/agora.xtec.cat\/iesribotiserra\/wp-json\/wp\/v2\/pages\/12994\/revisions\/13061"}],"wp:attachment":[{"href":"https:\/\/agora.xtec.cat\/iesribotiserra\/wp-json\/wp\/v2\/media?parent=12994"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}