{"id":20279,"date":"2026-06-08T14:27:34","date_gmt":"2026-06-08T12:27:34","guid":{"rendered":"https:\/\/agora.xtec.cat\/ieribesdefreser\/?p=20279"},"modified":"2026-06-08T14:27:35","modified_gmt":"2026-06-08T12:27:35","slug":"oficis-atencio-client","status":"publish","type":"post","link":"https:\/\/agora.xtec.cat\/ieribesdefreser\/general\/oficis-atencio-client\/","title":{"rendered":"Oficis: Atenci\u00f3 client"},"content":{"rendered":"\n

Avui, dins del projecte dels oficis a educaci\u00f3 infantil, hem rebut una visita molt especial. La mare d\u2019en Conor, la Iria, ha vingut a l\u2019aula per explicar-nos la seva feina en l\u2019\u00e0mbit de l\u2019atenci\u00f3 al client.<\/p>\n\n\n\n

Durant la seva visita, ens ha parlat de la import\u00e0ncia de les emocions en la comunicaci\u00f3 amb les persones. A trav\u00e9s d\u2019exemples molt entenedors, hem descobert com funcionen les neurones i com aquestes influeixen en la manera com reaccionem.<\/p>\n\n\n\n

Tamb\u00e9 ens ha explicat, d\u2019una manera molt visual i divertida, qu\u00e8 passa quan es desperta el \u201cmussol enfadat\u201d i com podem activar el \u201cmico content\u201d per sentir-nos millor i relacionar-nos positivament amb els altres. Els infants han participat amb molta atenci\u00f3 i inter\u00e8s, compartint experi\u00e8ncies i fent preguntes.<\/p>\n\n\n\n

Per acabar, la Iria ens ha fet un petit detallet que ens ha fet molta il\u00b7lusi\u00f3 i que ens ajudar\u00e0 a recordar tot el que hem apr\u00e8s avui.<\/p>\n\n\n\n

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Avui, dins del projecte dels oficis a educaci\u00f3 infantil, hem rebut una visita molt especial. La mare d\u2019en Conor, la Iria, ha vingut a l\u2019aula per explicar-nos la seva feina en l\u2019\u00e0mbit de l\u2019atenci\u00f3 al client. Durant la seva visita, ens ha parlat de la import\u00e0ncia de les emocions en la comunicaci\u00f3 amb les persones. […]<\/p>\n","protected":false},"author":1,"featured_media":20284,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[1,3,8,9,2,4],"tags":[],"class_list":["post-20279","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-general","category-i3","category-i4","category-i5","category-infantil","category-portada"],"post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/agora.xtec.cat\/ieribesdefreser\/wp-json\/wp\/v2\/posts\/20279","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/agora.xtec.cat\/ieribesdefreser\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/agora.xtec.cat\/ieribesdefreser\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/agora.xtec.cat\/ieribesdefreser\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/agora.xtec.cat\/ieribesdefreser\/wp-json\/wp\/v2\/comments?post=20279"}],"version-history":[{"count":3,"href":"https:\/\/agora.xtec.cat\/ieribesdefreser\/wp-json\/wp\/v2\/posts\/20279\/revisions"}],"predecessor-version":[{"id":20285,"href":"https:\/\/agora.xtec.cat\/ieribesdefreser\/wp-json\/wp\/v2\/posts\/20279\/revisions\/20285"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/agora.xtec.cat\/ieribesdefreser\/wp-json\/wp\/v2\/media\/20284"}],"wp:attachment":[{"href":"https:\/\/agora.xtec.cat\/ieribesdefreser\/wp-json\/wp\/v2\/media?parent=20279"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/agora.xtec.cat\/ieribesdefreser\/wp-json\/wp\/v2\/categories?post=20279"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/agora.xtec.cat\/ieribesdefreser\/wp-json\/wp\/v2\/tags?post=20279"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}