{"id":6133,"date":"2025-03-25T13:58:43","date_gmt":"2025-03-25T12:58:43","guid":{"rendered":"https:\/\/agora.xtec.cat\/esc-pauvilabcn\/?p=6133"},"modified":"2025-04-02T11:41:30","modified_gmt":"2025-04-02T09:41:30","slug":"atom-sau","status":"publish","type":"post","link":"https:\/\/agora.xtec.cat\/esc-pauvilabcn\/general\/atom-sau\/","title":{"rendered":"atom = SAU"},"content":{"rendered":"<header class=\"entry-header\">\n<h1 class=\"entry-title\">\u00c0TOM \u2013 Nou servei d\u2019assist\u00e8ncia tecnol\u00f2gica substitut del SAU<\/h1>\n<\/header>\n<div class=\"entry-content\">\n<div id=\"ActualitatCosNoticia\">\n<div class=\"article-content\">\n<div id=\"ctl00_PlaceHolderMain_ctl09__ControlWrapper_RichHtmlField\" class=\"ms-rtestate-field\" aria-labelledby=\"ctl00_PlaceHolderMain_ctl09_label\">\n<div>\n<p><span lang=\"CA\" data-contrast=\"auto\"><strong><em><a href=\"https:\/\/serveiseducatius.xtec.cat\/riberadebre\/wp-content\/uploads\/usu1126\/2025\/03\/atom_ImatgeNoticia.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-20460\" src=\"https:\/\/serveiseducatius.xtec.cat\/riberadebre\/wp-content\/uploads\/usu1126\/2025\/03\/atom_ImatgeNoticia-1024x1024.png\" sizes=\"auto, (max-width: 153px) 100vw, 153px\" srcset=\"https:\/\/serveiseducatius.xtec.cat\/riberadebre\/wp-content\/uploads\/usu1126\/2025\/03\/atom_ImatgeNoticia-1024x1024.png 1024w, https:\/\/serveiseducatius.xtec.cat\/riberadebre\/wp-content\/uploads\/usu1126\/2025\/03\/atom_ImatgeNoticia-300x300.png 300w, https:\/\/serveiseducatius.xtec.cat\/riberadebre\/wp-content\/uploads\/usu1126\/2025\/03\/atom_ImatgeNoticia-150x150.png 150w, https:\/\/serveiseducatius.xtec.cat\/riberadebre\/wp-content\/uploads\/usu1126\/2025\/03\/atom_ImatgeNoticia-768x768.png 768w, https:\/\/serveiseducatius.xtec.cat\/riberadebre\/wp-content\/uploads\/usu1126\/2025\/03\/atom_ImatgeNoticia.png 1201w\" alt=\"\" width=\"153\" height=\"153\" \/><\/a><\/em>\u00c0tom, el nou servei d\u2019assist\u00e8ncia tecnol\u00f2gica omnicanal \u00e9s\u00a0<\/strong><\/span><span lang=\"CA\" data-contrast=\"auto\">l\u2019evoluci\u00f3 del SAU, una nova forma de concebre i oferir el servei. Una forma m\u00e9s propera, r\u00e0pida i c\u00f2moda per oferir noves solucions i nous beneficis.<\/span><span data-ccp-props=\"{}\">\u00a0Va ser presentat en sessi\u00f3 seminari web de la\u00a0<a href=\"https:\/\/projectes.xtec.cat\/digital\/formacio-docent\/xtcd\/subxarxa-de-la-coordinacio-digital-de-centre-cdc\/\" target=\"_blank\" rel=\"noopener\"><strong>4a sessi\u00f3 de la Subx CDC (primers minuts)<\/strong><\/a><\/span><\/p>\n<p><em><strong>Quan est\u00e0 previst que comenci a funcionar?<\/strong><\/em> A partir del 25 de mar\u00e7 del 2025.<\/p>\n<\/div>\n<div>\n<p><em><strong><span lang=\"CA\" data-contrast=\"auto\">Quins nous canals de comunicaci\u00f3 trobarem?<\/span><\/strong><\/em><\/p>\n<ul>\n<li><span lang=\"CA\" data-contrast=\"auto\"><strong>El portal d\u2019\u00c0tom<\/strong><\/span><\/li>\n<li><span lang=\"CA\" data-contrast=\"auto\"><strong>L\u2019aplicaci\u00f3 d\u2019\u00c0tom<\/strong><\/span><\/li>\n<li><span lang=\"CA\" data-contrast=\"auto\"><strong>Xat conversacional d\u2019\u00c0tom<\/strong><\/span><\/li>\n<\/ul>\n<p><span lang=\"CA\" data-contrast=\"auto\"><em><strong>Continuar\u00e0 activa l\u2019atenci\u00f3 telef\u00f2nica?<\/strong>\u00a0<\/em>S\u00ed, el tel\u00e8fon continuar\u00e0 sent el\u00a0<strong>900 82 82 82<\/strong>.\u00a0<span data-ccp-props=\"{}\">\u00a0<\/span><\/span><\/p>\n<p><em><span lang=\"CA\" data-contrast=\"auto\"><strong>Quin ser\u00e0 el nou correu electr\u00f2nic?<\/strong>\u00a0<\/span><\/em><span lang=\"CA\" data-contrast=\"none\"><a href=\"mailto:assistencia@atom.gencat.cat\">assistencia@atom.gencat.cat<\/a><\/span><span lang=\"CA\" data-contrast=\"auto\">\u00a0<\/span><\/p>\n<\/div>\n<div>\n<p><em><span lang=\"CA\" data-contrast=\"none\"><strong>On puc trobar tota la informaci\u00f3?<\/strong><\/span><\/em><a title=\"Ves a la p\u00e0gina\" href=\"https:\/\/espai.educacio.gencat.cat\/Recursos\/Solucions-suport-TIC\/atom\/Pagines\/default.aspx\" target=\"_blank\" rel=\"noreferrer noopener\"><span lang=\"CA\" data-contrast=\"none\"><strong>\u00a0Al Portal de Centre \/ Recursos i eines \/ Solucions i Suport TIC per als centres clicant aquest enlla\u00e7.\u00a0<\/strong><\/span><\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>\u00c0TOM \u2013 Nou servei d\u2019assist\u00e8ncia tecnol\u00f2gica substitut del SAU<\/p>\n<p><a href=\"https:\/\/serveiseducatius.xtec.cat\/riberadebre\/wp-content\/uploads\/usu1126\/2025\/03\/atom_ImatgeNoticia.png\"><\/a>\u00c0tom, el nou servei d\u2019assist\u00e8ncia tecnol\u00f2gica omnicanal \u00e9s\u00a0l\u2019evoluci\u00f3 del SAU, una nova forma de concebre i oferir el servei. Una forma m\u00e9s propera, r\u00e0pida i c\u00f2moda per oferir noves solucions i nous beneficis.\u00a0Va ser presentat en&hellip;  <a href=\"https:\/\/agora.xtec.cat\/esc-pauvilabcn\/general\/atom-sau\/\" title=\"Read atom = SAU\">Llegeix m\u00e9s\u00bb<\/a><\/p>\n","protected":false},"author":1,"featured_media":6134,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"footnotes":""},"categories":[93,1,4],"tags":[],"class_list":["post-6133","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-curs-2024-2025","category-general","category-portada"],"post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/agora.xtec.cat\/esc-pauvilabcn\/wp-json\/wp\/v2\/posts\/6133","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/agora.xtec.cat\/esc-pauvilabcn\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/agora.xtec.cat\/esc-pauvilabcn\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/agora.xtec.cat\/esc-pauvilabcn\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/agora.xtec.cat\/esc-pauvilabcn\/wp-json\/wp\/v2\/comments?post=6133"}],"version-history":[{"count":2,"href":"https:\/\/agora.xtec.cat\/esc-pauvilabcn\/wp-json\/wp\/v2\/posts\/6133\/revisions"}],"predecessor-version":[{"id":6136,"href":"https:\/\/agora.xtec.cat\/esc-pauvilabcn\/wp-json\/wp\/v2\/posts\/6133\/revisions\/6136"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/agora.xtec.cat\/esc-pauvilabcn\/wp-json\/wp\/v2\/media\/6134"}],"wp:attachment":[{"href":"https:\/\/agora.xtec.cat\/esc-pauvilabcn\/wp-json\/wp\/v2\/media?parent=6133"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/agora.xtec.cat\/esc-pauvilabcn\/wp-json\/wp\/v2\/categories?post=6133"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/agora.xtec.cat\/esc-pauvilabcn\/wp-json\/wp\/v2\/tags?post=6133"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}