{"id":2865,"date":"2020-03-28T18:53:58","date_gmt":"2020-03-28T17:53:58","guid":{"rendered":"https:\/\/agora.xtec.cat\/ceipserrallo\/?p=2865"},"modified":"2020-03-28T18:54:57","modified_gmt":"2020-03-28T17:54:57","slug":"preguntes-sobre-lus-de-les-targetes-moneder","status":"publish","type":"post","link":"https:\/\/agora.xtec.cat\/ceipserrallo\/portada\/preguntes-sobre-lus-de-les-targetes-moneder\/","title":{"rendered":"PREGUNTES SOBRE L’\u00daS DE LES TARGETES MONEDER"},"content":{"rendered":"
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FAQS sobre l\u2019u\u0301s de les targetes moneder de les beques menjador Situacio\u0301 d\u2019emerge\u0300ncia COVID-19<\/strong><\/h3>\n
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  1. Ja tinc la targeta. L\u2019he d\u2019activar?<\/strong>No, la targeta ja ve activada i preparada per ser utilitzada.<\/li>\n
  2. Amb quin saldo ve carregada la targeta?<\/strong>Les targetes venen carregades amb un saldo inicial de 40\u20ac. En cas d\u2019allargar-se el tancament dels centres, se us recarregara\u0300 automa\u0300ticament a rao\u0301 de 4\u20ac per dia de tancament dels centres.<\/li>\n
  3. Quin import puc pagar amb la targeta?<\/strong>L\u2019import que tingueu disponible a cada moment, si es fa una compra superior donara\u0300 un error al data\u0300fon.<\/li>\n
  4. Com puc saber el saldo que tinc disponible a la targeta?<\/strong>Pots consultar el saldo i moviments de manera gratui\u0308ta a qualsevol caixer de CaixaBank i mitjanc\u0327ant la web www.moneytopay.com > Altres gestions de la meva targeta > Consulta de saldo i moviments.<\/li>\n
  5. Si l\u2019import de la compra e\u0301s superior al saldo disponible, que\u0300 puc fer?<\/strong>Demana a l\u2019establiment que et fraccioni la compra en 2 pagaments, un del saldo disponible que podra\u0300s pagar amb aquesta targeta i la resta la pots pagar amb meta\u0300l\u00b7lic o amb una altra targeta.<\/li>\n
  6. El data\u0300fon m\u2019ha demanat un PIN i no en tinc cap. Que\u0300 he de fer?<\/strong>Prem directament la tecla verda del data\u0300fon i el pagament es validara\u0300.<\/li>\n<\/ol>\n<\/div>\n<\/div>\n<\/div>\n
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    7. El data\u0300fon em mostra un error: Codi Error 104. Que\u0300 vol dir?<\/strong><\/p>\n

    E\u0301s un error de classificacio\u0301 de comerc\u0327, vol dir que no e\u0301s un comerc\u0327 d\u2019alimentacio\u0301 i per tant no es pot procedir amb la compra.<\/p>\n

    8. Puc treure els diners del saldo a un caixer?<\/strong><\/p>\n

    No, l\u2019u\u0301s de les targetes e\u0301s exclusivament per compres de productes ba\u0300sics a qualsevol establiment d\u2019alimentacio\u0301.<\/p>\n

    9. Fins quan puc utilitzar la targeta?<\/strong><\/p>\n

    Les targetes tenen un peri\u0301ode de caducitat d\u2019un any, per tant, pots gastar el saldo durant tot aquest peri\u0301ode.<\/p>\n

    10. Quan es faci la reca\u0300rrega, el saldo ha de ser 0?<\/strong><\/p>\n

    No, el saldo e\u0301s acumulable a les properes reca\u0300rregues que es facin.<\/p>\n

    11. He exhaurit el saldo de la targeta. La puc llenc\u0327ar?<\/strong><\/p>\n

    No, es recarregara\u0300 automa\u0300ticament quan es perllongui l\u2019estat d\u2019alarma. Us enviarem un SMS des del Consell avisant-vos de la nova reca\u0300rrega.<\/p>\n

    12. Tinc una incide\u0300ncia durant el pagament que no apareix a aquesta llista, que\u0300 puc fer?<\/strong><\/p>\n

    Truca a l\u2019Atencio\u0301 al Client de CaixaBank al 900 404 090. Quan et demani el DNI facilita el codi que apareix davant de la targeta i que comenc\u0327a per DE<\/p>\n

    13. M\u2019e\u0301s impossible contactar amb CaixaBank. Que\u0300 puc fer?<\/strong><\/p>\n

    Ells so\u0301n qui me\u0301s et poden ajudar amb solucionar les incide\u0300ncies. Pero\u0300 si no t\u2019e\u0301s impossible, intentarem buscar una solucio\u0301. Facilita\u2019ns la segu\u0308ent informacio\u0301: codi de la targeta, hora de l\u2019operacio\u0301 i poble on s\u2019ha produi\u0308t la incide\u0300ncia; enviant un correu a<\/p>\n<\/div>\n<\/div>\n<\/div>\n

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    ensenyament@tarragones.cat, a l\u2019assumpte fes-hi constar: INCIDE\u0300NCIA TARGETA BECA MENJADOR.<\/p>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

    FAQS sobre l\u2019u\u0301s de les targetes moneder de les beques menjador Situacio\u0301 d\u2019emerge\u0300ncia COVID-19 Ja tinc la targeta. L\u2019he d\u2019activar?No, la targeta ja ve activada i preparada per ser utilitzada. Amb quin saldo ve carregada la targeta?Les targetes venen carregades amb un saldo inicial de 40\u20ac. En cas d\u2019allargar-se el tancament dels centres, se us […]<\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[4],"tags":[],"class_list":["post-2865","post","type-post","status-publish","format-standard","hentry","category-portada"],"post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/agora.xtec.cat\/ceipserrallo\/wp-json\/wp\/v2\/posts\/2865","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/agora.xtec.cat\/ceipserrallo\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/agora.xtec.cat\/ceipserrallo\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/agora.xtec.cat\/ceipserrallo\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/agora.xtec.cat\/ceipserrallo\/wp-json\/wp\/v2\/comments?post=2865"}],"version-history":[{"count":2,"href":"https:\/\/agora.xtec.cat\/ceipserrallo\/wp-json\/wp\/v2\/posts\/2865\/revisions"}],"predecessor-version":[{"id":2867,"href":"https:\/\/agora.xtec.cat\/ceipserrallo\/wp-json\/wp\/v2\/posts\/2865\/revisions\/2867"}],"wp:attachment":[{"href":"https:\/\/agora.xtec.cat\/ceipserrallo\/wp-json\/wp\/v2\/media?parent=2865"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/agora.xtec.cat\/ceipserrallo\/wp-json\/wp\/v2\/categories?post=2865"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/agora.xtec.cat\/ceipserrallo\/wp-json\/wp\/v2\/tags?post=2865"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}